What Our FAQ Actually Covers
We've organized this FAQ around the questions that come up every week — not a list of legal disclaimers, but real account questions. How do you fund your wallet? What happens when a withdrawal gets flagged for identity verification? Can you use Venmo the same way you'd use PayPal? We answer each one the way we'd explain it to a friend. The
sections below move in a logical order: account basics first, then deposits and withdrawals using PayPal, Venmo, and Play+ prepaid cards, then mobile access, then eligibility by state. If you can't find what you need here, our live chat and email support lines are ready. Players in Chicago and Los Angeles tell us these answers save them a back-and-forth with support —
that's exactly what we built this for.
- PayPal deposits
- Venmo withdrawals
- Play+ prepaid
- Live chat support